Shipping Policy

Thank you for choosing vior house! Here at our shop, we strive to provide our customers with the highest quality handmade products. We understand that shipping is an important part of your shopping experience, and we want to ensure that your orders arrive promptly and safely.


1.Shipping Rates

We offer free shipping if your orders over $37. For orders under $100, a shipping fee will apply. Shipping rates are calculated at checkout based on the weight of your order and your shipping address.


2.Delivery Time

Orders are processed and shipped within 7-18 business days of receipt. Delivery times vary based on your location and the shipping method you choose. Standard shipping typically takes14 business days, while Custom Requests needs 20+ workdays fulfillment

Please note that delivery times may be longer during holidays or busy periods.


3.Order Tracking

Once your order has shipped, you will receive an email notification with a tracking number. You can use this tracking number to monitor the progress of your shipment and receive updates on its estimated delivery date.


4.Shipping Restrictions

We can ship worldwide.Shipping fees for remote areas are not included.


5.Return Policy

If for any reason you are not satisfied with your purchase, please contact us within 14 days of receiving your order. We will be happy to assist you with a return or exchange. Please note that returned items must be in their original packaging and in new, unused condition.


Thank you for choosing viornails ! If you have any questions or concerns about our shipping policy, please feel free to contact us.